Frequently Asked Questions
Included are a list of Frequently Asked Questions about the 1.877.eTravel program. If you have a question that is not on the list, feel free to contact us.
General Questions
Q: How much does the program cost to join?
Service |
Description |
Compensation to Lodging Provider |
| Security Deposit Protector |
Provided in lieu of a traditional cash or credit security deposit, the security deposit protector is a policy purchased by guests that provides coverage in the event of accidental damage ($1,500 or $3,000). |
Net of "retail" policy price to guest (set by lodging provider) less "wholesale" policy cost. |
| Vacation Insurance |
Make vacation insurance available to guests, covering them in the event of trip cancellation, delay and travel related emergencies. The program includes automated quoting of the plan. |
Referral fee for each policy purchased. |
| Rental Cars |
Reserve rental cars from Avis, Budget and Enterprise at competitive online rates. Easily access and modify the car rental if the travel itinerary changes. |
Referral fee when your guests reserve and rent a car with one of our rental car partners. |
| Airline Tickets |
Through our world-class 7X24 travel call center, your guests can talk to a licensed travel professional to assist with airline ticketing. This is particularly helpful for families and groups traveling to your destination. |
Referral fee when your guests purchase airline tickets via our call center. |
| Activities |
Through our world-class 7X24 travel call center, your guests can talk to a licensed travel professional to assist with booking activities during your guest's stay. |
Referral fee when your guests book activities. |
| Personal Assistance Concierge Service |
Through our world-class 7X24 travel call center, your guests can purchase the Personal Assistance Service, which is a concierge service that gives your guests access to a wide range of assistance services. |
Net of "retail" service price to guest (set by 877.eTravel) less "wholesale" service cost. |